Shipping Policy

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an email notification with tracking information once your order has been shipped.

Standard estimated delivery for domestic orders is 7–14 business days. Because our products ship directly from our global suppliers, delivery times are longer than traditional domestic warehouses — but you always get the best prices and free shipping.

Please allow the full delivery window before contacting us about a missing order.

We ship worldwide via standard tracked international shipping. Express shipping options are coming soon.

Important: International customers may be subject to customs duties, taxes, or import fees imposed by their country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

TrendHaul is not responsible for delays caused by customs processing. If you have questions about potential duties in your country, we recommend checking with your local customs authority before ordering.

Every order includes tracking. Once your order ships, you will receive a confirmation email with your tracking number and a link to track your shipment.

Please allow up to 48 hours after receiving your tracking number for the carrier to scan your package and update the tracking status.

If your order hasn’t arrived within the expected delivery window, please contact us within 30 days of the expected delivery date. We will work with the carrier to locate your package or issue a replacement.

Claims submitted after 30 days of the expected delivery date may not be eligible for replacement or refund.

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at team@trendhaul-sfq.madethis.app — once an order ships, address changes may not be possible.

For shipping questions or concerns, please reach out: